Usernames and Passwords

How do I obtain my username?

• All departmental members possess a DIDE username (for computer logon and file & print access etc) and an Imperial College username (typically used only for e-mail access).
• Your College username will be automatically generated when your details are entered into the HR database. You will be given a CID number (your unique ID within the College), and you will need this number to activate your username, which you must do on the Activation webpage.
• Once your College username has been generated, you will be given your DIDE username from a member of DIDE IT. It will be created using the same username you are given for your College username.

How do I change my password?

• If you need to change your DIDE password, simply press Ctrl & Alt & Del on a machine on the DIDE network and choose Change Password. You will need to type in your existing password and a new password twice.
• If you need to change your College password, you can do this using the method above on a machine on the IC network (e.g. in the library, MSc room, or another campus), but it is quicker to do it online.

How can I recover a forgotten password or unlock my account?

• If you have forgotten your DIDE password, please contact a member of DIDE IT to have it reset. The following people are also able to reset your password for you:
  • Paul Bunnett
  • David Aanensen
  • Wes Hinsley
  • Ruth Tipples
  • Jo Westmacott
• If you have forgotten your College password, you can reset it here or by contacting ICT Service Desk.

How can I choose a strong password?

You can read about choosing a strong password here.