Contact details

Ms Susan J Burnett

Programme Lead, Organisation and Management Group
Department of Surgery & Cancer

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Ms Susan J Burnett

Having worked in the health sector for over twenty years Susan has experience on the board of high profile organisations. For five years she was Director of National Programmes at the National Patient Safety Agency. Her research interests include national policy for patient safety and its impact at the frontline, comparing the approaches taken in different European countries; organisational strategies to improve patient safety; and the role of the Board, senior leaders and managers in patient safety including the impact of management systems on the reliability of healthcare. Susan runs the Centre’s consultancy group and is involved in a wide range of projects in the field of patient safety and service quality